May 25, 2013

Viewing Your Go Daddy Hosting Account’s Traffic Logs

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Your Go Daddy hosting account collects all requests it processes and stores them in your Traffic Logs. This very useful information includes requests for your Web site’s HTML pages, and their embedded resources, such as images and video.

 To review your account’s traffic logs, you must first determine your hosting account’s platform. To do so:

Go to the Go Daddy site and log in to your Account Manager.

From the My Products section, click Web Hosting.

Next to the account you want to use, in the Plan column, your hosting account platform is marks as either Windows or Linux.

Now, to view the traffic logs for your Windows Hosting Account:

Log in to your Go Daddy account.

Next to the account you want to use, click Launch.

From the Statistics menu, select Traffic Logs.

Enter your hosting account’s FTP Username and Password, and then click OK.

 

To view the traffic logs for your Linux Hosting Account:

Log in to your Go Daddy account.

Next to the account you want to use, click Launch.

From the Content menu, select FTP File Manager.

From the directory structure that displays, click Apache Logs.

Installing & Uninstalling Go Daddy’s Workspace Desktop Tool

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If you have a Go Daddy email and/or Online File Folder account, you can download and install the neat Workspace Desktop tool, which alerts you to incoming email messages and lets you manage your Online File Folder account from your local machine without having to log in with your browser.

Workspace Desktop Email Notifier — sends alerts when you receive new messages in Web-Based Email.

Workspace Desktop Online File Folder — lets you access files in your Online File Folder account and create document backups.

Here’s how to install and, should you wish to, uninstall Workspace Desktop on your machine:

 To Install Workspace Desktop Using Web-Based Email

Log in to your Web-Based Email account.

From the Tools menu, click Notifier.

Click Install Now.

Follow the prompts through the installation wizard.

 

To Install Workspace Desktop Using Online File Folder

Log in to your Online File Folder.

From the Tools menu, click Workspace Desktop.

Click Install Now.

Follow the prompts through the installation wizard.

Uninstalling Workspace Desktop

If you want to uninstall Workspace Desktop, you can do so by following the instructions below. Keep in mind that uninstalling Workspace Desktop removes Email Notifier, Online File Folder backups and Drive Map from your computer.

To Uninstall Workspace Desktop on a PC

From the Start menu, select Control Panel.

In your Control Panel, double-click Add or Remove Programs. For Windows 7 users, this option is Programs and Features.

In the Add or Remove Programs window, select Workspace Desktop from our list of currently installed programs.

Click Remove.

Click Yes to confirm you want to remove Workspace Desktop from your computer.

To Uninstall Workspace Desktop on a Mac

Open Finder.

Click on your Macintosh HD.

Go to Applications, and then click on the Starfield folder.

Double-click Uninstall.App.

Note that when you uninstall Workspace Desktop Tools, your personal data settings are not affected.

Click on the Certificates menu item.

Click Browse and locate your signed SSL certificate.

Select the certificate file and then click Send File.

Navigate to the location of the saved site certificate you received from us. Select it, and then select Send File – this will upload and install the certificate against the corresponding private key.

On the displayed list, click on the name of the certificate.

Open the certificate bundle (gd_bundle.crt) in a text editor and copy and paste its contents into the box labeled CA Certificate.

Click the Send Text button.

Click Up Level.

Click Up Level again.

Select Web Hosting Settings.

At the top of the page, change the SSL Certificate field to the certificate you just installed and then click OK.

Click Home.

Click Service Management.

If your server is running Linux, stop and start the Apache process. If your server is running Windows, start and stop the DNS service.

To Install SSL and Intermediate Certificates in Parallels Plesk Panel 10.x

Log in to Parallels Plesk Panel.

From the Hosting Services menu, click Domains.

Next to the domain name you want to use, click Control Panel.

Go to the Websites & Domains tab, and then click SSL Certificates.

Under Certificate name, click the certificate you want to use.

Next to the Certificate field, click Browse.

Locate your signed CRT file, and then click Open.

Next to the CA certificate field, click Browse.

Locate the certificate bundle, gd_bundle.crt, and then click Open.

Click Send File.

If your server is running Linux, stop and start the Apache process. If your server is running Windows, stop and start the DNS service.

Installing an SSL Certificate in Parallels Plesk Panel

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Once you’ve bought a Go Daddy SSL certificate for your Web site, and the Certification Authority (i.e., Go Daddy) has issued a signed certificate, you must download and install it on your Web server. The specifics of the installation procedure are determined by your choice of Web server software.

If you’re using Parallels Plesk Panel, the installation process is as follows:

Note that, before you install your issued SSL certificate, you must install Go Daddy’s intermediate certificate on your Web server. An intermediate certificate is a subordinate certificate issued by the trusted root specifically to issue end-entity server certificates. The result is a trust-chain that begins at the trusted root CA, through the intermediate, and ending with the SSL certificate issued to you.

You can download the intermediate/root certificate bundle — (gd_bundle.crt) — from Go Daddy’s repository.

After you download the bundled certificate, intermediate certificate, and your issued SSL certificate, install all of the files on your Web server.

When you have completed the installation process, you must restart Parallels Plesk Panel so that your server will recognize the new certificate.

To Install SSL and Intermediate Certificates in Parallels Plesk Panel 8.x

Log in to Parallels Plesk Panel.

From the left-hand menu, select Domains.

Click on the domain name that the certificate is issued for.

Click on the SSL Certificates menu item.

Click Browse and locate your signed SSL certificate.

Select it, and then select Send File – this uploads and installs the certificate against the corresponding private key.

On the displayed list, click on the name of the certificate.

Open the certificate bundle (gd_bundle.crt) in a text editor and copy and paste its contents into the box labeled CA Certificate.

Click the Send Text button.

Click Up Level; then choose Setup.

At the top of the page, change the SSL Certificate drop-down menu to the certificate you have just installed.

Click the Server item from the left-hand menu.

Click Service Management.

If your server is running Linux, stop and start the Apache process. If your server is running Windows, start and stop the DNS service.

Note: Simply restarting Apache will not work; you must stop the service and start the service again to complete the installation.

To Install SSL and Intermediate Certificates in Parallels Plesk Panel 9.x

Log in to Parallels Plesk Panel.

From the left-hand menu, select Domains.

Click on the domain name that the certificate is issued for.

Click on the Certificates menu item.

Click Browse and locate your signed SSL certificate.

Select the certificate file and then click Send File.

Navigate to the location of the saved site certificate you received from us. Select it, and then select Send File – this will upload and install the certificate against the corresponding private key.

On the displayed list, click on the name of the certificate.

Open the certificate bundle (gd_bundle.crt) in a text editor and copy and paste its contents into the box labeled CA Certificate.

Click the Send Text button.

Click Up Level.

Click Up Level again.

Select Web Hosting Settings.

At the top of the page, change the SSL Certificate field to the certificate you just installed and then click OK.

Click Home.

Click Service Management.

If your server is running Linux, stop and start the Apache process. If your server is running Windows, start and stop the DNS service.

To Install SSL and Intermediate Certificates in Parallels Plesk Panel 10.x

Log in to Parallels Plesk Panel.

From the Hosting Services menu, click Domains.

Next to the domain name you want to use, click Control Panel.

Go to the Websites & Domains tab, and then click SSL Certificates.

Under Certificate name, click the certificate you want to use.

Next to the Certificate field, click Browse.

Locate your signed CRT file, and then click Open.

Next to the CA certificate field, click Browse.

Locate the certificate bundle, gd_bundle.crt, and then click Open.

Click Send File.

If your server is running Linux, stop and start the Apache process. If your server is running Windows, stop and start the DNS service.

Adding Deluxe or Protected Registration to Your Domain Names

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Registering a domain with Go Daddy means that you claim that domain as yours — so you can make it your home on the Web, sell it for profit, or do whatever you want to do with it. You can add a few advanced features to your registration by adding either Deluxe or Protected Registration to your account. Read on for a primer on these registration types and how to add them to your Go Daddy domain account. Note that these services aren’t available for all domain name extensions. If Go Daddy is offering these services for your domain name’s extension, the service is displayed, and you can use these instructions to select it.

 

To add Deluxe or Protected Registration to your domain:

Go to the Go Daddy Web site and log in to your Account Manager.

In the My Products section, click Manage Domains.

Select the domain name(s) you want to modify.

Click Upgrade.

Select one of the following:

Protection — Protected Registration includes Domain Ownership Protection, Domains By Proxy private registration, and Business Registration, which keeps your domain name locked and secured, keeps your personal information private, and lists your business information in the Whois database.

Deluxe — Deluxe Registration includes Domains By Proxy private registration and Business Registration, which keeps your personal information private and lists your business information in the Whois database.

Click Add, and then select one of the following:

Create account — If you do not have an account, Go Daddy creates a Domains By Proxy account for you. The company then sends the user name and password in an email message.

Use existing account — If you already have an account with Domains By Proxy, enter your user ID and password for the account.

If you agree to the Domain Name Proxy Agreement, select I have read the Domain Name Proxy Agreement.

Click Next.

Click Checkout, and then continue through the checkout process.

 

How to Request Additional SMTP Relays for Your Go Daddy Dedicated or Virtual Dedicated Hosting Account

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Go Daddy’s Dedicated and Virtual Dedicated Server plans come with a default limit of 1,000 SMTP relays per day. However, if needed, you can submit a trouble ticket to Go Daddy’s support team to request an SMTP relay limit increase. There are two options for requesting an SMTP relay increase: normal business use and mass mailings. To create a trouble ticket, you must open your Go Daddy Hosting Control Center and request the applicable option.

Increase for Mass Mailings

To place this type of request, include the following information:

  •                  Provide a brief explanation of your newsletter or marketing campaign.
  •                 Provide the maximum number of relays you require per day. Go Daddy does not provide unlimited relays. If you do not provide a specific amount, the default limit is 5,000 per day.
  •                 Provide a sample copy of the email message. Include the sample in your response or post it to a Web page and provide the URL. Newsletters and market campaigns must comply with the CAN-SPAM Act.
  •                 Your newsletter or marketing campaign must include an opt-out link in the message. If your message does not include an opt-out link, Go Daddy will deny the relay increase request.
  •                 Acknowledge that you have read, understand, and agree to abide by Go Daddy’s strict Anti-Spam Policy.
  •                 From your dedicated or virtual dedicated Hosting Control Center, in the Support section, click Trouble Tickets to submit the information.

 Increase for Normal Business Use

To place this type of request, include the following information:

  •                  Provide the approximate number of email users on the server. This can be the projected number of users.
  •                 Provide the approximate number of relays each email user requires per day. Go Daddy increases the limit based on your response.
  •                 Acknowledge that you have read, understand, and agree to abide by Go Daddy’s Anti-Spam Policy.
  •                 From your dedicated or virtual dedicated control panel, in the Support section, click Trouble Tickets to submit the information.

 

Listing Options at the Go Daddy Auctions Site

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Go Daddy Auctions, at www.godddyauctions.com, probably is the Internet’s premier aftermarket for one of its most valuable properties — domain names. And Go Daddy Auctions gives you a number of options for both buying and selling domains so that you can, respectively, find a great deal and get your hands on a domain you can’t get from regular registrars, and get the best possible price and showcasing venue for the domains you’re trying to cash in on.

You can sell your domain name with a free, basic listing or add optional features that let you increase your domain name’s exposure on Go Daddy Auctions.

You can sell domain names registered with any registrar, with out without Web site content. However, if your domain is registered elsewhere, you might want to consider transferring it to Go Daddy before you put it up for sale as the domain transfer includes an automatic one-year extension to your registration period. If your listed domain name includes Web site content, you can add the value of the content to the listing, thus giving the buyer the option of using the Web site after acquiring the domain name.

 These are the available listing types at Go Daddy Auctions:

Offer/Counter Offer – Buyers can submit an offer, which you can either accept or counter.

Offer/Counter Offer – Same as above, except that you add a Buy Now price to the listing. If the buyer is willing to pay this price, he or she can purchase the domain without having to submit an offer first.

Buy Now Only – Under this format, your domain only sells when a buyer accepts the Buy Now price you’ve listed.

7-day Public Auction – This is a traditional Internet auction: Buyers bid on the domain name, which sells to the highest bidder when the auction ends. However, if you set a reserve price, it only sells if the reserve price was met.

If you start your domain name as an Offer/Counter Offer listing, you can  convert the listing to a 7-day public auction after you receive an offer by using that offer as the opening bid for the auction.

Listings that include a Buy Now option end if you receive a bid that meets the Buy Now amount. Once your domain name sells, Go Daddy Auctions keeps a small percentage of the selling price. These fees are in addition to the annual membership fee.

Troubleshooting Your Go Daddy Email Account in Outlook 2010

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If you’re having trouble managing your Go Daddy email account via the Outlook 2010 client, you can follow these steps to try to diagnose and troubleshoot the problem. Step 1: Make Sure You Can Connect to Workspace Mail. First, connect to Workspace Mail in your Web browser to make sure you have an account and that your user name and password work. Go to http://email.secureserver.net, and log in. If you can’t log in, double-check that your email account is set up and you have the correct email address and password. You might need to contact the system administrator who set up your account.
Step 2: Double-Check Your Settings. Double-check that you’re using the correct incoming and outgoing servers (host names), email address, and password to connect to your email account. Your server names might also be different than Go Daddy’s default setup depending on which type of email plan you have and where you purchased it.

Step 3: Try Different SMTP Ports. SSL and port 465 work most of the time. However, if you can receive email but can’t send any messages in Outlook, double-check that you’re using the correct port number. Sometimes ISPs or network providers block specific ports for security reasons. If the default settings don’t work, you can try some alternate ports.

To Change Your Outlook SMTP Port Settings

  •      In Microsoft Outlook 2010, click File, and then click Account Settings.
  •     Select the account you want to change and click Change.
  •     Click More Settings… and select the Advanced tab.
  •     Next to Use the following type of encrypted connection, select SSL.
  •     Next to Outgoing Server (SMTP), type 465. Click OK and click Next.
  •     If those settings don’t work, repeat steps 1-3 and select None for Use the following type of encrypted connection. Try these other ports for Outgoing server (SMTP): 80, 3535, or 25.
  •     Click OK and Next to see if the other ports will work.

Step 4: Contact Customer Support. If you’ve gone through these steps and still can’t get your email account to work on your device, grab the phone and contact Go Daddy’s customer support department.

Transferring .eu Domain Names to Go Daddy

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As with most domain extensions, you can transfer a .eu domain name to Go Daddy. However, the transfer process is unique to the European Registry of Internet Domain Names (EURid). When transferring a .eu domain name to Go Daddy, you retain the time remaining on your original registration, and Go Daddy adds one year of registration to the original expiration date. When you purchase a .eu domain name transfer from Go Daddy, the company notifies EURid of your request, and sends a transaction ID and security code to the email address on file in your Go Daddy account. EURid sends a confirmation request to the registrant contact’s email address in the Whois database.

You must confirm your transfer within 14 days or your request expires. The sooner you confirm your transfer, the sooner it completes. If your request expires, you can contact EURid or Go Daddy to restart the transfer.

To confirm the transfer, you must enter the transaction ID and security code in the Domain Manager. For the authorization code, you have two choices: You can request it from EURid and enter it in the Domain Manager, or you can leave the field blank. If you leave the field blank, you must respond to EURid’s confirmation email or send a confirmation fax to EURid. EURid processes your confirmation within 24 hours on European business days.

EURid charges a non-refundable transfer fee upon successful completion of the transfer.

To Purchase a .eu Domain Name Transfer

Go to the Domain Transfer page on the Go Daddy Web site.

Enter the domain name you want to transfer, and select the .eu extension.

Click Go.

Verify you entered the correct domain name, and click Proceed to Checkout.

Complete the checkout process.

To Confirm Transfer of a .eu Domain Name to Go Daddy:

Go to the Go Daddy site and log in to your Account Manager.

In the My Products section, click Domain Manager.

From the Domains menu, select Pending Transfers.

Click Authorization, and then select Begin Transfer Authorization.

In the Transaction ID and Security code fields, enter the transaction ID and security code Go Daddy sent to the email address on file in your account, and then click Next.

Verify the domain name is the one you want to transfer to Go Daddy, and then click Next.

(Optional) In the Authorization Code field, enter the authorization code EURid emailed to the registrant contact’s email address.

Note: If you leave this field blank, you must respond to EURid’s email or send a confirmation fax to EURid.

Click Finish.

Adding Twitter to Your WebSite Tonight Account

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Go Daddy’s WebSite Tonight Web site building tool features a Twitter widget that lets you display tweets from the Twitter users you specify. You can also display tweet replies and mentions, and you can filter tweets by hash tags and text selections. This, of course, helps you leverage the enormous power of the micro-blogging phenomenon and help it spice of your Web site and boost your traffic.

Here’s how to add Twitter to WebSite Tonight.

Go to the Go Daddy Web site and log in to your WebSite Tonight account.

Open the Design menu, and then click the Page Designer.

If necessary, select the page where you want to add social media.

Select the block you want to add Twitter to. Blocks are outlined in blue.

Place your cursor in the spot where you want to add Twitter.

Open the Insert menu, go to the Widgets menu, and then click Twitter. The Twitter window opens.

Go to the 1. Twitter tab, and do the following:

  • In the Widget Title field, enter the name for your Twitter widget.
  • In the Twitter username(s) field, enter the user names whose tweets you want to display.
  • Select Include @replies to display tweets directed at the users you selected.
  • (Optional) In the Filter by #hashtags field, enter hashtags separated by commas to display only tweets associated with a hash tag you specify.
  • (Optional) In the Filter by search terms field, enter search terms to display only tweets associated with text you specify. Enter the text in the Filter by Text field.

Go to the 2. Properties tab, and then do the following:

  • Go to the Font menu, and then select a font for your heading, the characters in your tweets, the background behind tweets, and the links your tweets display.
  • Go to the Size menu, and then select a font size for your heading, the characters in your tweets, the background behind tweets, and the links your tweets display.
  • Go to the Color section, and then select a color for your heading, the characters in your tweets, the background behind tweets, and the links your tweets display.

Go to the 3. Preview tab, and then review your Twitter widget to make sure it displays correctly.

Click OK. Twitter is displayed in the content block.

Adding Port Forwarding to Your Go Daddy Virtual DataCenter

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Go Daddy’s Virtual DataCenter cloud hosting solution can use port forwarding to redirect Internet traffic from public IP addresses and ports to specific servers and ports on your network. For example, you can redirect all Web traffic from your public IP address to a private Web server in your network.

To make Web sites hosted by your Virtual DataCenter accessible to the Internet, you need a port forwarding rule or load balancer. Here’s how to add a port-forwarding rule.

 

Go to the Go Daddy Web site and log in to your Virtual DataCenter.

On the Manage page, in the Networks list, select the network you want to add port forwarding to.

Click Add Port Forward.

Complete the following fields, and then click OK:

  • Public IP — Select the IP address you want to use.
  • Enable services — Select the service you want to use.
  • Destination machine — Select the machine you want to forward the service to.
  • (Optional) Allow — Select any firewall rules you want to apply:
  • All IP addresses — Applies no firewall and allows all traffic into the Network on the specified port.
  • All except certain IPs — Click Add Rule, and then enter the IP address, range, or group you want to block.
  • Only certain IPs — Click Add Rule, and then enter the IP address, range, or group you want to allow, while blocking all other traffic.

For custom configurations, or if your service is not listed, go to the Advanced tab. Complete the following fields, and then click Save:

Name — Enter a name for the port forward

(Optional) Description — Enter a description for the port forward

Public IP — Select the IP address you want to use.

Public Port — Enter the publicly accessible port that you want to use:

Service: HTTP (Web)

Port: 80

Service: HTTPS (SSL-encrypted Web)

Port: 443

Service: SSH

Port: 22

Destination Machine — Select the machine you want to forward the service to

Destination Port — Enter the port you want to use on your destination machine:

Service: HTTP (Web)

Port: 80

Service: HTTPS (SSL-encrypted Web)

Port: 443

Service: SSH

Port: 22

Select TCP or UDP

Firewall Settings — To limit access to the Network, click Add Rule, enter an IP address, range, or group, and then select to Allow or Deny them.